You will receive an Order Confirmation email from Cole Haan Hong Kong. This will be sent to the email address you provided when you placed your order. The email will contain your order number and a summary of your order. Please print and retain for your records. If for any reason you did not receive a confirmation email, please contact 客戶服務。
If you’ve received notification from Cole Haan Hong Kong that your entire order or an item in your order was cancelled, we apologize for the inconvenience. This can occur for certain reasons. Please contact 客戶服務 with questions or to place a new order.