You will receive an Order Confirmation email from Cole Haan Hong Kong. This will be sent to the email address you provided when you placed your order. The email will contain your order number and a summary of your order. Please print and retain for your records. If for any reason you did not receive a confirmation email, please contact 客戶服務。
由於我們的訂單處理需時，恕無法取消或更改訂單。
If you’ve received notification from Cole Haan Hong Kong that your entire order or an item in your order was cancelled, we apologize for the inconvenience. This can occur for certain reasons. Please contact 客戶服務 with questions or to place a new order.
From time to time our popular styles sell out online, please contact our 客戶服務 and they will be happy to search through our retail stores or suggest an alternative style for you to consider.
