Terms & Conditions

Sitoy CH Retailing Company Limited (Cole Haan Hong Kong) (hereinafter referred to as “we”, “us” or “our”) is an independent distributor of Cole Haan in Hong Kong and Macau, and is the sole proprietor of this Website (the “Web Site”).

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEB SITE.

By accessing this web site ("Web Site"), you accept without limitation or qualification, and agree to be bound and abide by, the following terms and conditions ("Terms of Use"). We may revise and update these Terms of Use from time to time in its sole discretion. Your continued use of this Web Site following the posting of revised Terms of Use means that you accept and agree to any and all changes to the Terms of Use. If you do not agree to the Terms of Use, please do not use this Web Site.

Term and termination

These Terms of Use are applicable to you upon your accessing the Web Site and/or completing the registration or shopping process. These Terms of Use, or any of them, may be terminated by us without notice at any time for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, and Miscellaneous, shall survive any termination.

Notice

We may deliver notice to you by means of electronic mail, a general notice on the Web Site, or by written communication delivered to your address on record in our account information.

Typographical errors

In the event Cole Haan product is unintentionally listed on the Web Site at an incorrect price due to typographical error, an error in pricing information received from our suppliers, or any other reason, we shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, we shall issue a refund to your credit card account in the amount of the incorrect price.

Miscellaneous

Your use of this Web Site shall be governed in all respects by the laws of Hong Kong SAR. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this Web Site and/or the Terms of Use (including but not limited to the purchase of Cole Haan products) shall be in the relevant courts of Hong Kong SAR. Our failure to insist upon or enforce strict performance of any provision of these Terms of Use shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these Terms of Use. We may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Web Site

Harassment in any manner or form on the Web Site, including via e-mail and chat or by obscene or abusive language is strictly forbidden. Impersonation of others, including our or other licensed employee, host, or representative as well as other members or visitors on the Web Site is prohibited. You may not upload to, distribute, or otherwise publish through the Web Site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the Web Site or use the Web Site to solicit others to join or become members of any other commercial online service or other organization.

Copyright

The entire content included in the Web Site, including but not limited to text, graphics or code is copyrighted as a collective work and is protected by intellectual property and copyright laws and international treaty provisions. The collective work includes works that are licensed to us. Copyright 2017. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this web site for the sole purpose of placing an order with us or purchasing any of Cole Haan products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the web site solely for your own non-commercial use, or to place an order with us or to purchase any of Cole Haan products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this Web Site is strictly prohibited. You further agree not to change or delete any proprietary notices from materials downloaded from the Web Site.

Participation disclaimer

We do not and cannot review all communications and materials posted to or created by users accessing the Web Site and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user generated content on the Web Site, we are merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the Web Site. However, we reserve the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or other intellectual property right of another, or (d) offensive or otherwise unacceptable to us at our sole discretion.

Third party links

In an attempt to provide increased value to our visitors, we may choose various third party web sites to link to from our own Web Site. However, even if the third party is affiliated with us, we have no control over these linked web sites, which each have separate privacy and data collection practices, independent of us. We have no responsibility or liability for these independent policies or actions and is not responsible for the privacy practices or the content of such web sites. These linked web sites are only for your convenience and therefore you access them at your own risk. Nonetheless, we seek to protect the integrity of our Web Site and the links placed upon it and therefore we request feedback on not only our own Web Site, but for web sites we link to as well (including if a specific link does not work).

Trademarks

All trademarks, service marks and trade names of Cole Haan used herein (including but not limited to the Cole Haan word trademark, the composite Cole Haan and Needle and Thread trademark, the Cole Haan Needle and Thread Crest trademark, and the Cole Haan monogram trademark) are trademarks or registered trademarks of Cole Haan.

Personal information submitted through the Web Sites

Your submission of personal information through the Web Sites is governed by our privacy policy, which can be reached by clicking on the "Privacy Policy" link located in the footer section of the Web Sites (the "Privacy Policy"). This Agreement incorporates by reference the terms and conditions of the Privacy Policy.

Disclaimer

THIS WEB SITE AND THE MATERIALS AND PRODUCTS IN THIS WEB SITE ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WE DO NOT REPRESENT OR WARRANT THAT THE FUNCTIONS CONTAINED IN THE WEB SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS WEB SITE OR THE SERVER THAT MAKES THE WEB SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT MAKE ANY WARRANTIES OR REPRESENTATIONS REGARDING THE USE OF THE MATERIALS IN THIS WEB SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, ADEQUACY, USEFULNESS, TIMELINESS, RELIABILITY OR OTHERWISE. THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

*Sitoy CH Retailing Company Limited is a wholly owned subsidiary of Sitoy Retailing Group and the authorized operator and owner of this site.